Personalisation, speed, and cost-effectiveness. These are all things that local lending institutions are in dire need of and the only way through the tunnel is to seamlessly digitise in order to see the light at the other end. Luna Connect, a disruptive fintech company, is breaking down barriers to digital transformation by enabling traditional banks and local lenders to provide a more personalised customer experience through digital integration and automation. We take a look at how they are fast becoming the best lending software around.
PERSONALISED CUSTOMER EXPERIENCE
Customers today want a touch-of-a-button service that caters to their personal needs and busy schedules. They often get frustrated with lengthy loan application processes and are becoming more accustomed to online services that meet their demands. Luna Connect satisfies this need for customers who can now apply for loans remotely from a mobile device and receive a response within a few minutes.
AUTOMATION AND AI
Manual tasks and lengthy paperwork can be successfully reduced with Luna Connect’s loan automation software. By eliminating and automating repetitive tasks, this allows the opportunity for more loan applications to be processed in a shorter time and more effective, error-free processing online.
Through digital integration, companies can reduce costs in paperwork, printing and labour. Luna Connect also requires no capital investment, so SMEs can comfortably afford to make the transition. Many small to medium-sized enterprises cannot afford to invest deeply in complex tech, so this is the perfect option for cost-effective digital lending solutions.
Luna Connect’s digital loan platform helps lenders to make more informed decisions using data analytics and real-time reporting. This will positively affect the quality of the products and service they can provide customers. Real-time business dashboards allow senior managers to analyse data effectively for transparency and accentuated standardisation and compliance.
FASTRACK YOUR JOURNEY TO DIGITAL LENDING
Luna Connect’s digital lending platform provides local financial institutions an opportunity to combine great customer and member relationships with personalised online experiences. With no capital investment, you will be able to deliver digital lending experiences that mimic your friendly branch experience in just weeks. Indeed, digital transformation journeys can be challenging, but we make it as easy as possible. If you’re eager to take your services to the next level in the digital era, visit our site.