value proposition
personalised customer experience
Local lending institutions want to be online, but they often don’t know where to start. Luna Connect can help you in every step of your digital transformation journey.
Our digital platform automates key aspects of the lending journey and provides AI-driven analytics to enable better informed decisions and performance dashboards. Our professional services division gets you started with customer journey mapping and ensures success with project implementation advisory services.
How Luna Connect Makes Your Digital Transformation Journey Easy
Customer Journey Mapping
Map customer interactions and internal processes to identify pain points, design solutions, and create the implementation roadmap
Digital marketing
Integrate marketing analytics with the loan application process to optimise your marketing budget
Automated Application Process
Reduce cost and speed up applications processing by automating internal processes
Digital Customer Onboarding
Onboard new customers remotely, with integrated KYC and ID&V checks.
AI-driven analytics
& insights
Machine learning and artificial intelligence enables better informed decisions
Performance Dashboards
Visualisation of applications per stage, turnaround times, demographics, and trends
Project Implementation
Ongoing monitoring of KPIs to ensure the successful migration from offline to online
Compliance Tools
Regulatory compliance is critical to the success of any financial services institution. Luna Connect provides you with end-to-end financial and data compliance processes and
security.
Procedures include:
Highest levels of security following global best practices
Required consents are gathered in the online application
Procedures include:
Collect personal data from a single secure platform
Cloud hosting ensures the latest technologies
Automatically connect to 3rd party data via APIs
Portershed,
Eyre Square
Galway, Ireland H91HY51
Luna Connect enables local lenders to provide online lending experiences in weeks with no capital investment.
If you believe you have found a security vulnerability on Luna Connect, we encourage you to let us know right away by emailing us at security@lunaconnect.io. We will investigate all legitimate reports and do our best to quickly fix the problem.
Portershed,
Eyre Square
Galway, Ireland H91HY51
Luna Connect is a software platform for banks and credit unions that automates lending, onboarding and compliance.