value proposition

personalised customer experience

Local lending institutions want to be online, but they often don’t know where to start. Luna Connect can help you in every step of your digital transformation journey.

Our digital platform automates key aspects of the lending journey and provides AI-driven analytics to enable better informed decisions and performance dashboards. Our professional services division gets you started with customer journey mapping and ensures success with project implementation advisory services.

How Luna Connect Makes Your Digital Transformation Journey Easy

Customer Journey Mapping

Map customer interactions and internal processes to identify pain points, design solutions, and create the implementation roadmap

Digital marketing

Integrate marketing analytics with the loan application process to optimise your marketing budget

Automated Application Process

Reduce cost and speed up applications processing by automating internal processes

Digital Customer Onboarding

Onboard new customers remotely, with integrated KYC and ID&V checks.

AI-driven analytics
& insights

Machine learning and artificial intelligence enables better informed decisions

Performance Dashboards

Visualisation of applications per stage, turnaround times, demographics, and trends

Project Implementation

Ongoing monitoring of KPIs to ensure the successful migration from offline to online

Compliance Tools

Regulatory compliance is critical to the success of any financial services institution. Luna Connect provides you with end-to-end financial and data compliance processes and

Procedures include:

Highest levels of security following global best practices

Required consents are gathered in the online application

Automated digital KYC and ID&V onboarding Typography
Fully GDPR compliant platform

Procedures include:

Collect personal data from a single secure platform

Cloud hosting ensures the latest technologies

Automatically connect to 3rd party data via APIs